Michael Neill - President
Mike is the President and founder of Michael Neill & Associates, Inc., and the author of two books, Creating and Maintaining a Credit Union Sales and Service Culture
, and Coaching for Maximum Performance
. Mike also is the author of the most popular research work in the history of The Filene Research Institute, Attributes Common Among High Performing Managers
. Additionally, Mike is one of the most sought after speakers in the Credit Union Movement.
Mike has been called "The Performance Doctor" because of his ability to develop high-functioning managers and improve employee engagement.
Prior to starting MNA in 1998, Mike worked as a senior executive where he led the credit union to a number two ranking, in member product penetration and in the top twenty-five in "value to member."
In addition to an undergraduate degree in Organizational Development, Mike is certified as a Servant Leader, through Gonzaga University, and as an Executive Coach, by the International Coaching Federation. Mike is closing in on the completion of an M.A. in Organizational Leadership at Gonzaga University.