In 1991, Michael Neill became the Vice President of Branch Services for a financial institution in Atlanta, Georgia which came to be ranked #2 nationally in product penetration and was consistently ranked outstanding in member service.
Michael has helped other organizations acheive similar success through the ServiStar(TM) Sales and Service Culture Development program. When your organization desires to have someone assist with sales and service culture development, it is important to work with someone who has done it, not just read about it.
Our sales and service culture development program focuses on the performance of training programs, consulting services and incentive plan development. Start off in the right direction.
Find out what challenges these credit unions were facing that made them make the decision to turn to ServiStar.
CUES spent some time interviewing four credit unions to find out what challenges they found themselves up against that made them turn to the ServiStar program and what impact that decision has made on their credit union success.
Which ServiStar is Right for your Credit Union
Assessment - Assess your Organization's Sales and Service Culture